Delivery times vary depending on your location and the chosen shipping method. We aim to process and ship all orders within 1-3 business days. Tracking details will be emailed once your order is dispatched.

We offer a 14-day return policy. To qualify for a return, items must be unused and in their original condition. Once received, we will issue a full refund or, if preferred, an exchange. Please note that shipping costs are non-refundable.

We currently do not offer international shipping, but we hope to provide this service in the near future.

Once an order is placed, we strive to process and ship it promptly. While we cannot guarantee changes or cancellations after the order is placed, please contact us as soon as possible, and we will do our best to assist.

You can contact our customer support team by emailing sales@oneplanetherbs.com. Alternatively you can use the contact form on our website. We aim to respond to all inquiries within 1-2 business days.